At Selected Comfort, we are committed to delivering your order quickly, securely, and transparently. Please review our shipping policy below before placing your order.
We currently ship only within the United States.
At this time, we do not offer international shipping.
Orders placed before 6:00 PM Eastern Time (ET) on a business day are typically processed the same day.
Orders placed after 6:00 PM ET, on weekends, or on holidays will be processed on the next business day.
Please note that processing time is separate from shipping transit time.
Total Delivery time= Processing Time + Transit time
Estimated Delivery Time: 4–7 business days
Delivery estimates begin after your order has been processed.
While we strive to meet these delivery estimates, shipping times may occasionally vary due to weather conditions, carrier delays, holidays, or other circumstances beyond our control.
Free Standard Shipping is available on all orders shipped within the United States.
There are no hidden shipping fees during checkout.
Some oversized or heavy products are delivered through professional freight carriers.
For freight shipments:
Failure to respond to the carrier may result in delayed delivery or additional storage or redelivery fees charged by the carrier.
After placing your order, you will receive an order confirmation email acknowledging that your order has been received.
Once your order has been processed and shipped, you will receive a separate shipping confirmation email containing your tracking information.
Tracking information is sent automatically by email once your order ships.
You may also track your shipment anytime using our Order Tracking page on our website.
Please allow up to 24 hours for tracking information to become active after shipment.
If your package is delayed, arrives damaged, or you experience any delivery-related issue, please contact our customer support team as soon as possible.
We will work with the shipping carrier to help resolve the issue.
If the carrier marks your package as Delivered but you have not received it:
We will assist in investigating the shipment and help determine the appropriate resolution.
Customers are responsible for providing an accurate shipping address during checkout.
If an incorrect address is entered, please contact us immediately.
Once an order has been shipped, we may not be able to change the delivery address.
Additional carrier fees caused by incorrect address information may be the customer's responsibility.
Although we make every effort to deliver orders within the estimated timeframe, delays may occur due to:
Delivery estimates are not guaranteed.
If you have any questions regarding shipping or your order, please contact us.
Selected Comfort
Address:
312 W 2nd St, Unit #A4050
Casper, WY 82601
United States
Email: support@selectedcomfort.com
Phone: +1 (888) 905-6858
Business Hours: Monday–Friday